Mandarin Oriental, Santiago
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1 night
1 room, 2 adults, 0 children
All properties in Las Condes
Mandarin Oriental, Santiago
No.1 of Luxury Hotels in Santiago
Presidente Kennedy Avenue #4601, Las Condes, Metropolitana, 7560994, Chile
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Amenities
Golf course
Sunbathing area
Outdoor swimming pool
Skiing
Sauna
Spa
Massage room
Executive lounge
All amenities
Property Description
As one of the most luxurious hotels in South America Mandarin Oriental Santiago enjoys a reputation for style - service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes and with a choice of award-winning restaurants - beautiful rooms and an outdoor pool - we offer the perfect base for your Santiago stay.
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9.4/10
The original Hyatt, after renovation, the experience is good
All 44 reviews
Surroundings
Airport: Arturo Merino Benitez International Airport
(25.5 km)
Train: Vespucio Norte Railway Station
(11.6 km)
Train: Estación Central Railway Station
(14.5 km)
Landmarks: CV Galeria
(380m)
Landmarks: KidZania Santiago
(760m)
Landmarks: CentroParque Event Center
(760m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Club Room King
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

6
Deluxe Twin Room
2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

8
Grand Terrace Suite King
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

9
Deluxe King Room With View
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

6
Deluxe King Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

8
Executive Queen Room
2 Queen bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

7
Executive King Room
1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

7
Club Twin Room
2 Single bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

6
Panoramic Suite King
1 King bed
Free Wi-Fi
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

8
Premier Suite
Bedroom 1:1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

2
Presidential Suite
Bedroom 1:1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Daily housekeeping
Toothpaste
Butler service
Spare bedding
Check Availability

11
Terrace Suite King
Bedroom 1:1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability

11
Executive King Suite
Bedroom 1:1 King bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Minibar
TV
Doorbell and phone alerts
Check Availability
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Guest Reviews
9.4/10
Amazing
44 reviews
This property hasn't received any negative reviews.
- Cleanliness9.2
- Amenities9.5
- Location9.7
- Service9.3
Average for similar properties in Las Condes

Review summary
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Room Quality: Rooms are frequently described as spacious, clean, and comfortable. Several reviewers highlighted modern interior updates despite the building appearing older from the outside. Many guests also enjoyed the scenic views offered by the rooms.(based on 14 reviews)

Mugeerxing
June 21, 2025
非常愉快且美好的一次體驗,窗外就是延綿的安第斯山脈,美麗的雪景在晨曦中綻放;文華東方的品牌和調性你永遠可以信賴,酒店有兩家餐廳,甜品絕對不能錯過,可以選擇的品種非常多,尤其提拉米蘇非常棒! 因回程航班是後半夜,酒店還把房間免費延至下午四點,很有温度的服務,如果下次再去,
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Guest User
April 21, 2025
It is an old hotel, but the only problem is that the check-in efficiency is too low. It takes 15 minutes to confirm the check-in.
Facilities: Overall, it is considered to be the top STGO
Hygiene: No problem
Environment: The scenery is not bad
Service: I have to complain that I was charged for requesting a few more bottles of water from the waiter.
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DC0204
April 4, 2025
There were two big footprints on the pillow, which was really hard to compliment. The hotel environment was not bad, but the room was still a bit old and some facilities were broken.
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Hai
January 9, 2025
This is a good hotel to stay in Santiago, great location, clean/prompt room service, fairly new facilities. But not yet living to the claim of "the best" hotel in Santiago from my experience.
I travelled with my family of 2 seniors, 2 adults and one 2yo toddler. I booked two rooms for two nights - delux king with view (1110) and club level king (1704). After check in, the experience is flawless: prompt room service, extremely friendly and accommodating staff and modern facility. Not to mention the views! However, pre/post check-in experience needs some polishing and made my experience imperfect:
- staff did not help at all when we arrived: no one helped us at all when we arrived in a uber (black) with 2 big luggage and a crying toddler at the hotel door. there is a bellboy holding someone elses' luggage and a security-looking guy in black suit standing there near our car. But no other guests they needed to attend to. They both just stared us from when we get out of our car, trying to grab the toddler that's running around crying, getting two big luggages from the trunk until half way into the revolving door. No one opened/held the car door, or even asked if we needed any help, they just stood there staring at us for the whole period! (maybe we were underdressed for the best hotel?) I almost thought their job was not to help guests out of their cars but apparently not the case with other guests.
- check out took so long and no special consideration for guests in a rush:They made a mistake in my final bill so I had to go through the line and talk to someone instead of dropping off the keys. even though I mentioned I have a flight to catch I still had to stay in the queue with other guests that are checking in. I was delayed by a good 20 minutes.... there was a long line but only 3/4 counters were used though there are plenty of staff.
Everything else was perfect. But being one of the most expensive hotels in Santiago I certainly expect a better experience with the above two points.

Guest User
October 29, 2024
服務很差。我12點到酒店。讓我3點半後才能辦理入住。服務最差的酒店。
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Anonymous User
October 11, 2024
The best hotel in the area. Very friendly service. About 7 minutes walk to a large shopping mall. It would be better if the breakfast was richer.
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Guest User
September 3, 2024
Perfecto., el mejor hotel de Santiago desde lejos, el personal es muy atento.
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Mi Sa777
August 22, 2024
Mandarin is always mandarin) 10 out of 10
Services & Amenities
Most Popular Amenities
Golf course
Off-site
Sunbathing area
Outdoor swimming pool
Skiing
Off-site
Sauna
Spa
Massage room
Executive lounge
Gym
Parking
Free
EV charging station
Priority airport pick-up
Additional charge
Car rentals
Library
Restaurant
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Childcare service
Additional charge
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Bicycle rental

Outdoor swimming pool

Spa

Executive lounge

Gym

Restaurant

Cafe

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Parking
Free
Car charging facilities
Valet parking
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Taxi booking service
Bicycle rental
Front Desk Services
24-hour front desk
Concierge service
Express check-in and check-out
Safe at front desk
Luggage storage
Wake-up call
Currency exchange
Food & Drink
Snack bar
Cafe
Health & Wellness
Spa
Golf course
Off-site
Hair and beauty salon
Gym
Massage room
Sauna
Sunbathing area
Ski gear storage
Ski shuttle
Skiing
Off-site
Foot bath
Activities
Eco tours
Off-site
Gaming area
Public Areas
BBQ
Gift shop
Shopping mall
PA and sound system
Executive floor
Executive lounge
Smoking area
Garden
ATM
Elevator
Library
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Children's pool
Business Services
Multi-function room
Fax/copying service
Multimedia display system
Wedding service
Conference room
Additional charge
Business center
Accessibility
Handrails in hallways
Handrails on stairs
Wheelchairs available
Safety & Security
Smoke detector
CCTV in public areas
First aid room
Fire alarm
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1992
- Renovated: 2016
- Number of Rooms: 310
As one of the most luxurious hotels in South America Mandarin Oriental Santiago enjoys a reputation for style - service and outstanding facilities. Located in the exclusive neighbourhood of Las Condes and with a choice of award-winning restaurants - beautiful rooms and an outdoor pool - we offer the perfect base for your Santiago stay.
Frequently Asked Questions
What is the cancellation policy for Mandarin Oriental, Santiago?
The cancellation policy for Mandarin Oriental, Santiago varies depending on the type of room and booking conditions.What is the cancellation policy for Mandarin Oriental, Santiago?
What are the check-in and check-out times at Mandarin Oriental, Santiago?
Standard check-in time at Mandarin Oriental, Santiago is 15:00 and check-out time is 12:00.What are the check-in and check-out times at Mandarin Oriental, Santiago?
What amenities and services are available at Mandarin Oriental, Santiago ?
Mandarin Oriental, Santiago offer top amenities and services include Shuttle service.What amenities and services are available at Mandarin Oriental, Santiago ?
Can I bring my pet inside the Mandarin Oriental, Santiago?
Pets are allowed on request at Mandarin Oriental, Santiago. Charges may be applicable.Can I bring my pet inside the Mandarin Oriental, Santiago?
How far is the Mandarin Oriental, Santiago from the closest airport?
The closest airport is Arturo Merino Benitez International Airport, and it is about 24 mins from hotel by car (25.5 km).How far is the Mandarin Oriental, Santiago from the closest airport?
Is airport shuttle service offered by Mandarin Oriental, Santiago ?
Yes, at Mandarin Oriental, Santiago, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Mandarin Oriental, Santiago ?
About This Property
Nearest Airport | Arturo Merino Benitez International Airport |
---|---|
Distance to Airport | 25.45KM |
Nearest Train Station | Vespucio Norte Railway Station |
Distance to Train Station | 11.6KM |
Average Price From | PHP37024 |
Hotel Star Rating | 5 |